Monthly Archives: May 2016

What Happened During April 2016

Apprenticeship Framework Success for Grounds Apprentices

During April 2016 all seven of our Ground Maintenance Apprentices successfully completed their Apprenticeship Frameworks.Oakleaf Grounds Logo

The apprentices have been studying towards a Level 2 in Horticulture over the past two years, whilst working full time in the Oakleaf Grounds team.

This is a great achievement for both the apprentices and Oakleaf Grounds; it also helps keep our Apprenticeship success rate above the national average.

Vestia Training Charter Launched

On the 1st April 2016 Vestia Training launched the ‘Vestia Training Charter’. The charter is our commitment to providing an excellent service for our customers. Our customers will be able to understand what they should expect from us and be able to rate their satisfaction based on this.

Vestia Training Charter

DY10 Big Local Update

The Big Local DY10 is an exciting project run by people who live, work, study or volunteer in the Horsefair, Broadwaters and Greenhill areas of Kidderminster.

It’s about bringing together local talent, ambition, skills and energy from individuals, groups and organisations who want to make the area an even better place to live.

The local Partnership have £1m of Big Lottery funds to invest in the area over a 10 year period. They have recently revised their Community Plan that can be found at

Vestia support the Big Local DY10 on behalf of the Local Trust and current projects include;

Summer Activities for Children and Young People:

This project has linked together a number of organisations to deliver multiple activities for young people in the area. The Big Local have devised a plan to deliver over 80 sessions for school age children in a range of open spaces including parks and street based activities in the heart of the Big Local area.

Full details will be available prior to the summer holidays on the Big Local website, local schools and social media.

Regenerating the Horsefair:

The Community Housing Group has been supporting a group of like-minded people, who have been brought together to oversee and implement the regeneration of the Horsefair, alongside County Council and District Council.

The ‘Horsefair and Proud’ group all share a common goal; to see the area restored and respected so that local people can learn more about the Horsefair and feel a sense of pride to live in the area. The Group have been meeting regularly and have developed an Environmental Improvements Plan.

A ‘Horsefair and Proud’ Facebook page is currently being set up by local volunteers to help gain more momentum to restore local buildings and provide a virtual space to share ideas, have conversations and post historic images of the area.

Matrix Assessment

During April 2016 Vestia Training went through a re-assessment of our Matrix accreditation. Matrix LogoMatrix is a quality standard for information, advice and guidance and we are proud that we have held this standard since April 2014.

The re-assessment was a success with feedback such as ‘Vestia Training has an excellent attitude towards the Matrix standard’. Our next full review is due in April 2017.

Computer Bus

On Wednesday 6th April 2016, Vestia supported a ‘Computer Bus’ session which was being run by Worcester County Council.

The aim was to give customers an opportunity to learn more about the internet in a relaxed environment. They were also able to access the internet; including the NHS website.

The session was well attended, and those in attendance found it beneficial to get all their computer related questions answered.

Computer Bus

Responsible Business Week Q&A

On Thursday 21st April 2016 students from Baxter College, North Bromsgrove High and RSA Arrowvale quizzed a panel of business people about good business practices, as part of Responsible Business Week.

The students devised a series of questions beforehand which they then put to the panel, which included representatives from Lloyds Banking, adi Group, Worcestershire LEP, Worcestershire Business Central, Elior UK and our Group Chief Executive; Ray Brookes (The Community Housing Group).

The event designed to provide students with examples of responsible business practices and the importance of better workplaces and thriving communities. As well as helping inspire the students to become responsible business people and support their wider learning.

Welcome to Amy, our new Business and Administration Apprentice!Amy Briggs

Amy was appointed as a Business and Administration Apprentice working in the Asset Management Team of Oakleaf Commercial Services, she started on Monday 25th April 2016.

Amy is the latest addition to our award winning apprenticeship programme following the successful completion of our Employability Course.