Monthly Archives: May 2017

What Happened During April 2017

Employment Services

During April 2017 we delivered the seventeenth and eighteenth On Your Mark Programmes, which saw twelve learners successfully complete the course and achieve a Level 1 City and Guilds in Employability Skills.

Jack, one of the two learners from April who has since gained employment said; “Thanks for everything! You have really helped me, and I consider you and this course the main reason I have a job!”

MoodMasters – 12 Week Stress and Worry Programme

On Tuesdays 3rd April we, alongside HR colleagues, commenced the first of two pilot programmes for the MoodMasters 12 Week Stress and Worry Programme, as part of the Group’s absence management programme & employee well-being commitment.

Running weekly, the MoodMaster programme aims to provide a range of simple tools and techniques to help improve ‘resilience’ to stressors for attendees, enabling them to better manage life’s (and work’s) emotional ups and downs more effectively, cope better with everyday stresses and worries and improve their overall quality of life.

So far the first two programmes have been running extremely well, with attendees benefiting from the tools and techniques learnt.

Baxter College Careers Event

On Tuesday 4th April we hosted a careers event for Baxter College, the event helped support Baxter’s year 8 pupils in their selection of options and possible careers choices.

During the event, pupils were able to get involved with a number of interactive stands, including Grounds Maintenance – Pot your own Sunflower Plant, Construction – Knock in the Nail and an Interview and CV Writing workshop, with two of our Job Coaches.

The pupils were also able to speak with different Apprentices from across the Group, and get an insight into the skills and expectations an employer would want from an applicant.

Following the successful day, the school commented; “Our students gained a valuable first insight into the expectations employers have, including the need for good communication skills and a positive attitude to work reflected by a good attendance and punctuality record. We would like to thank Kathleen Sandford and the rest of the team at TCHG for organising this annual event and for their continuing support, helping students at Baxter”

Worcestershire TeleCare Customer Care

On Tuesday 25th April 2017, our Training and Development Officer, Karen Evans delivered a bespoke Customer Care Workshop, for Worcestershire TeleCare (WTC).

The workshop, which Karen initially designed and delivered in 2016 focuses on telephony-based services and assistive technology.

Since the initially delivery, the workshops have helped raise awareness of WTC’s customers and the challenges they face and positive feedback from customers have increased.

Dress Down Friday

On Friday 28th April 2017, we had our first dress down Friday, in aid of the Kidderminster Food Bank, which is short of supplies. Visitors to Community House also joined in with the spirit of dress down Friday by bringing a gift for the food bank!

Food banks handed out a record number of meals over the last 12 months and need your support wherever possible!

Visit Kidderminster Food Bank’s website for further details on how you can support this important cause; https://kidderminster.foodbank.org.uk/